
Credit and payroll loans
Contracts signed by the right person, present at the moment of signing.
Identity fraud in lending mostly hits people with predictable income — retirees, pensioners and public servants — and proof of the signing is what settles the dispute later.
When the loan is disputed
Signingliveness and ID document; signed receipt
Dispute"I didn't take out this loan"
Responsethe receipt shows who was present, with a verifiable signature
Risks and what addresses each one
- Contract in someone else's nameAnother person's ID and photo used to take out a loan.
- Dispute with no evidenceWithout evidence that the borrower was present, the dispute is hard to defend.
- Less digitally savvy customersConfusing instructions reject legitimate people.
| Risk | Account opening | Recurring liveness | Transaction authentication |
|---|---|---|---|
| Contract in someone else's name | |||
| Dispute with no evidence | |||
| Less digitally savvy customers |