Account recovery with the face

When someone loses their phone, email or password, their face is what still belongs to them.

Try it with your faceCreate account
Verification start screen
  • Recovery is a way inWhoever takes over someone's email or phone number takes over the account too.
  • Expensive supportManual document checks take days and cost hours of staff time.
  • Locked-out customersWithout access, people can't pay bills or move money.

Today vs. with biometrics

todayRecovery by SMS and email
  1. Requests the code
  2. The code goes to the number the fraudster already took over
  3. Account handed over
minutes · no proof of presence
with the faceRecovery by face authentication
  1. Requests recovery
  2. Liveness and comparison with the enrollment
  3. New credential only for the real person
~30 s · signed receipt

The suggested policy

A starting point for this solution. Everything is adjustable in the console, with no deploy, and every session records the policy that applied.

FlowAUTHENTICATION
CPF lockouton
Gray zonehuman review

Questions about this solution

What if the person never did a face enrollment?

Use account opening with an ID document as the recovery; the enrollment is saved on approval.

Can it be done without the app?

Yes: send the link by email or WhatsApp.

Run your first verification and read the receipt.

Try it with your faceCreate account — 30 free per month